Service should be scheduled according to patient volume of booth.  We recommend after 150-200 hours (when lamps need replacement) a complete booth service should be performed to keep the booth operating at peak performance.  With an average of 10 Treatments per day is this is approximately once a year.   

10 Advantages of a Service Contract:

1.      Scheduled downtime setup around your treatment schedule (1 Day)
          ·     No loss of revenue or cancelled/rescheduled patients
2.      Staff In-Service Training – Keep the staff up to date on proper operation,
      administration of UV light and the latest “Tricks-of-the-Trade”
3.       Improves patient compliance – Patients are excited by new lamps
4.   Increase patient volume – Excited patients refer other sufferers they know
5.      Staff available for patients vs. cleaning and/or re-lamping booth
6.      Helps reduce service issues by identifying problems before they happen
7.      Keep equipment operating at peak performance
8.      Lower cost for Lamps - over a 25% discount on NB lamps
9.      10% off Standard PM/Service rates
10.   15% off service parts, if needed

Service Includes:

In-Service Training for staff

• UV light is like a Drug – Proper Administration of UV Light therapy on National Biological equipment

• Extensive training on proper booth functions and operation

• Proper metering & calibration training

• Instruction on record keeping of Lamp Outputs and Hours

• Technicians have “Tips” and “Techniques” from offices all over the country that even the most experienced Phototherapists find Invaluable

Preventative Maintenance

• Electrical Inspection – Examination and testing of electrical components, including all lamp sockets

• Cleaning of unit – Including behind the Reflective and Access Panels

• Verify proper operation of timers and all booth functions

• General Inspection

Re-Lamping

• If lamps needed and purchased our technician will install the new lamps

• Eliminate staff handling of lamps and potential biohazards (broken lamps)

• Special pricing on Lamps

• All lamps cleaned prior to installation